Q&A

  • How booking and payment works?

    We require a 20% deposit of the total invoice for the event in order to confirm and reserve the event. The rest of the balance is payable no later than 7 days prior to the event. Usually, we give a check-up call to see that everything is “Good to Go” 7 days before, if yes, the final invoice will be sent as well.

     

    If your event will require a rental company order like tables, chairs, special decorations, or equipment, we will refer you to their payment policy. For big events, we outsource the rentals to several companies that we work with.

  • How much time do you need for cooking?

    We usually come one hour to one and a half hours before the event to set up the dining area and the kitchen for final preparations.

    Depending on the size of the private event and the complexity of the menu, we might come earlier but everything will be discussed during the booking process.

     

    The “big cooking” is always done at our commercial kitchen. Big preparations like, long cooking items (Ossobuco/Lasagna, etc.) Then we finish the cooking and plating at your location.

  • Do you offer rentals?

    We don’t offer rentals but we work closely with other professionals that can help you with the event. 

    – All the plates for all the courses

    – Tableware for all the courses

    – Glassware – Wine & water glasses

    – Napkins

    – Custom-printed Menus

     

    For events that are more than 25 Guests and items like tables, chairs, & special decorations are needed, we outsource these items from several rental companies that we work with. We will share their information during the menu proposal process.

  • If I have something specific that we are looking for our event, can it be done?

    Depending on what you are looking for, we will try to make it happen. We do all kinds of events and we offer our services also as Private Chef and not only as a Catering company. Some examples for events that we did that are not necessarily include our food

     

    – BBQ cooking services for a party

    – Cooking classes

    – Meat & Fish produce delivery

    – Cooking your products & menus for you

     

    If need help with something that is related to food, please inquire & ask us and we will try to make it happen.

  • What is a Minimum Operational Charge?

    For events that are less than 2 guests, we charge an additional $50 per guest in order to cover the minimum operational cost to execute the event. Our company is a Canadian Corporation and it has to operate and follow Municipal, Provincial, & Federal Regulations. Several expenses need to be covered no matter the number of the guest:

    – Insurance liability

    – Accounting & bookkeeping

    – Certifications & permits

    – Software, subscriptions, & website maintenance

    – Commercial kitchen fees

    – Gas & transportation to the event and back

    We always recommend having events with a minimum of 2 guests because this way, the Operational Charge Fee can go towards the food experience and something extra to enhance your event instead of covering basic costs.

  • What size of events can you do?

    We can do all kinds of events and the ability to execute them will depend on the menu complexity, number of guests, theme of the event, style or serving, & etc. Small event like Valentine for 2 Guests, Weddings plated dinners for 50 guests , or buffet style Corporate for 100 employees. We do them all. Inquire about the options, the availability, & we will make it happen.

  • Do you do events only in Toronto & the GTA? or you travel to other Locations too?

    Mainly we focus on catering in Toronto & the GTA but we always try to accommodate. Depending on the type of event, the number of guests, the menu, & price, we will try to work things around and make it happen.

     

    Usually, with us going out of the GTA, a mileage charge may be a charge, depending on the distance that needs to be travelled.

     

    You can always ask us about events at Airbnb, Cottages, Private residencies, & others. Feel free to contact us at the Contact Us page using the link on the top right corner of this page.